SCALE ME Support
Need help with the SCALE ME mobile application, your account, your reports, or a SCALE ME body-composition machine?
Our support team can assist with:
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Account access
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Password issues
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Bluetooth connection
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Machine detection
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Machine setup
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Measurement problems
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Body-composition reports
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PDF save, share, or print functionality
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Software questions
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Privacy and data requests
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General feedback
Contact SCALE ME
SCALE ME
Lebanon
Email: info@scalemelb.com
Telephone / WhatsApp:
+961 70 862 700
Website:
https://scalemelb.com
Bluetooth & Machine Support
If you are contacting us about a Bluetooth or machine-connection issue, please provide:
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Your SCALE ME machine model
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Your phone model
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Your Android or iOS version
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A short description of what happened
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Any relevant error message
Please do not send us passwords or unnecessary health information.
Account Support
If you cannot access your SCALE ME account, contact:
Please do not send your password by email.
Privacy & Data Requests
For privacy, access, correction, or deletion requests, visit:
https://scalemelb.com/pages/privacy-choices
You may also contact:
Privacy Policy:
https://scalemelb.com/policies/privacy-policy
Medical Notice
SCALE ME body-composition information is intended for informational, fitness, wellness, and progress-tracking purposes.
It is not intended to replace professional medical advice, diagnosis, or treatment.
If you have a medical concern, consult an appropriately qualified healthcare professional.
